Shipping Policy

We ensure packages are shipped with the best possible packaging. For vanities, we ship using Freight Delivery also known as LTL or Curbside Delivery.

Receiving Shipment

  • Upon receipt of delivery, please inspect your package carefully.
  • Please sign for all package counts as well as pallet counts.
  • When receiving Freight Delivery, please inspect all boxes for any signs of damage. If there are any shortages or damage upon delivery, make a note of the damage(s) and/or shortage on the item(s) with a representative from the carrier present before accepting the order. For any major visible damages, please refuse delivery. Please inspect content and report any damages within 48 hours of the delivery date.  Failure to do so will invalidate free parts replacement.
  • By your acceptance of the shipment from the carrier, you acknowledge that the product has been delivered in good condition. Once you give the carrier receipt of acceptance, Residential Baths, LLC will not be liable for any damages.

Shipping & Handling

Shipping times vary upon final destination; however, the average transit time is 7-14 business days for the East Coast. Any orders received during weekends and holidays will not be processed until the next business day.